Terms & Conditions

Legal Information

Terms & Conditions

Please read these terms and conditions carefully before booking or using our cleaning services.

Welcome to H-Chuks Cleaning Service. By booking our services, you agree to the following Terms & Conditions.

1. Our Services

We provide residential and commercial cleaning services in Oulu and the surrounding areas. All services are carried out professionally and with reasonable care.

2. Bookings

Bookings can be made by phone, email, or through our website’s contact form. We will confirm your booking once the details have been agreed.

3. Pricing

Our prices are based on the type of cleaning service, the size of the property, and the scope of work required. Any additional services requested may result in an updated quotation.

4. Access to the Property

Customers are responsible for providing safe and timely access to the property at the agreed appointment time. Delays or inability to access the property may affect the scheduled service.

5. Cancellations and Rescheduling

If you need to cancel or reschedule your appointment, please let us know as early as possible. We appreciate advance notice so we can adjust our schedule accordingly.

6. Customer Responsibilities

To help us provide an efficient service, customers should inform us of any special cleaning requirements, delicate surfaces, or areas requiring extra attention before the cleaning begins.

7. Satisfaction

Customer satisfaction is important to us. If you are not satisfied with our service, please contact us as soon as possible so we can discuss your concerns and work towards a suitable solution.

8. Liability

While we take every reasonable precaution when providing our services, H-Chuks Cleaning Service is not responsible for damage resulting from pre-existing defects, normal wear and tear, or circumstances beyond our reasonable control.

9. Privacy

Any personal information collected during bookings or enquiries will be handled in accordance with our Privacy Policy.

10. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be published on this page.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.